We proudly ship to all 50 US States, Canada, and the UK!. Flat-rate shipping is $9.99 USD and does not apply to the UK.

<img src="https://attachments.gorgias.help/uploads.gorgias.io/VvEzB7NGvdxbeky0/shipping-4f550692-2cf8-4e89-82bd-afc55716853b.png" style="width: 154px;" class="fr-fic fr-fir fr-dii"><p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 1.25rem; padding: 0px; font-size: 15px; line-height: calc(var(--font-body-line-height-scale) * 1.6); text-rendering: optimizelegibility; word-spacing: 0.001em; font-feature-settings: &quot;kern&quot;; font-kerning: normal; color: rgb(21, 21, 21); font-family: Montserrat; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We proudly ship to all 50 US States, Canada, and the UK!&#xA0;<p style="box-sizing: border-box; margin: 0px 0px 1.25rem; padding: 0px; font-size: 15px; line-height: calc(var(--font-body-line-height-scale) * 1.6); text-rendering: optimizelegibility; word-spacing: 0.001em; font-feature-settings: &quot;kern&quot;; font-kerning: normal; color: rgb(21, 21, 21); font-family: Montserrat; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Flat-rate shipping is $9.99 USD and does not apply to the UK.

Where do you ship?

At Bakscape, we want to make it easy for you to track the status of your order. You can sign into your account on our website and click on the "Track Order" link to view your order details and tracking information. If you have any questions or concer

<span style="font-size: 12pt; font-family: Montserrat, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;"><img src="https://attachments.gorgias.help/uploads.gorgias.io/VvEzB7NGvdxbeky0/track-d05ac85e-6569-4eb1-912d-392bb25c4feb.png" style="width: 294px;" class="fr-fic fr-fir fr-dii">At Bakscape, we want to make it easy for you to track the status of your order. <span style="font-size: 12pt; font-family: Montserrat, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">You can <a href="https://bakscape.com/account/login" rel="noopener noreferrer" target="_blank">sign into your account</a> on our website and click on the &quot;Track Order&quot; link to view your order details and tracking information.&#xA0;<span style="font-size: 12pt; font-family: Montserrat, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">If you have any questions or concerns, our customer service team is always available&#xA0;to assist you. <span style="font-size: 12pt; font-family: Montserrat, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Need more help?&#xA0; <span style="font-size: 12pt; font-family: Montserrat, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Don&apos;t hesitate to reach out to our&#xA0;<span style="font-size: 12pt; font-family: Montserrat, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;"><a class="fr-strong" href="https://bakscape.com/en-ca/pages/contact" rel="noopener noreferrer" target="_blank">support team</a><span style="font-size: 12pt; font-family: Montserrat, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">!

How do I track my order?

So you just got a notification that your new Bakscape has arrived - You run to go to check the front porch and... It’s not there!. It’s okay, we'll get this sorted! Let's check a few things first:. If you have not opted into shipment protection, plea

<img src="https://attachments.gorgias.help/uploads.gorgias.io/VvEzB7NGvdxbeky0/shock-351f113b-db14-4476-bd21-07d81d6dbca3.png" style="width: 222px;" class="fr-fic fr-dii fr-fir"> <span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">So you just got a notification that your new Bakscape&#xA0; <span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">has arrived - You run to go to check the front porch and...&#xA0; <span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">It&#x2019;s not there!&#xA0; <span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">It&#x2019;s okay, we&apos;ll get this sorted! Let&apos;s check a few things first: <ul><li dir="ltr" style="line-height: 1.5; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Double-check the shipping address on your order to ensure it&apos;s correct&#xA0;</li><li dir="ltr" style="line-height: 1.5; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Look around/in your mailbox and front door area to see&#xA0; <span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">if the shipping company has left a pickup notice</li><li dir="ltr" style="line-height: 1.5; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Check your&#xA0;tracking link for any notes from the courier</li><li id="isPasted" style="line-height: 1.5; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Wait until end of day, as it may have been marked delivered too early.<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;"><span id="isPasted" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;"> <img src="https://attachments.gorgias.help/VvEzB7NGvdxbeky0/hc/ZPB9rx1nqM6WVa3O/2024100120-8291c215-cd77-4451-a764-5e3a5bc20194-route_logo_set_route%20blue%20logo%20sign.png" style="width: 45px;" class="fr-fic fr-dii">Still no luck? If you have opted into Route&apos;s Shipping Protection at checkout, you can file a claim at&#xA0;<a data-fr-linked="true" href="https://claims.route.com/" id="isPasted">https://claims.route.com/</a></li></ul> <span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">If you have not opted into shipment protection, please reach out to one of our&#xA0;<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;"><a class="fr-strong" href="https://bakscape.com/en-ca/pages/contact" rel="noopener noreferrer" target="_blank">customer service representatives</a><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">&#xA0;to learn about alternate options.&#xA0;

I received a delivery notice but my package isn't there!

At checkout, Bakscape optionally offers Route’s Shipping Protection for a small fee.This protects you in the event that your shipment becomes lost, stolen, or damaged in transit. Route is a package tracking and shipping protection provider. If anythi

<header id="isPasted"><h1 itemprop="name" style="text-align: center;" id="what-is-route-shipping-protection-and-why-do-i-need-it">What is Route Shipping Protection, and why do I need it?</h1><img src="https://attachments.gorgias.help/VvEzB7NGvdxbeky0/hc/ZPB9rx1nqM6WVa3O/2024100120-1d698f46-2be5-40ce-af7d-d6a002d6d9de-route_logo_set_route%20blue%20logo%20sign.png" style="width: 195px;" class="fr-fic fr-dib"></header><div data-toc="{&quot;isFixed&quot;: false, &quot;mobileBreakpoint&quot;: 0, &quot;title&quot;: &quot;&quot;}"> </div>At checkout, Bakscape optionally offers Route&#x2019;s Shipping Protection&#xA0;for a small fee. This protects you in the event that your shipment becomes lost, stolen, or damaged in transit.&#xA0; <a href="https://shoppers.help.route.com/hc/en-us" rel="noopener noreferrer" target="_blank">Route</a> is a package tracking and shipping protection provider. If anything goes wrong with your shipment, and you&apos;ve opted into Route&apos;s protection, Route will resolve your issue in just a few steps.&#xA0;To file a claim, please visit <a href="https://claims.route.com/" id="isPasted">https://claims.route.com/</a> &#xA0; For more information, feel free to visit Route&apos;s Help Center at <a href="https://shoppers.help.route.com/hc/en-us" id="isPasted">https://shoppers.help.route.com/hc/en-us</a> If you need your order number, you can find it in either &quot;My Account&quot; of <a href="//bakscape.com">bakscape.com</a>, or from your confirmation email.&#xA0; Didn&apos;t opt in the time of checkout or need help finding your order number? Contact <a href="mailto:support@bakscape.com">support@bakscape.com</a> for additional support.

What is Route Shipping Protection?

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HOW TO USE YOUR BAKSCAPE

Bakscape Help Center

Shipping

Bakscape vs. other hair removal options

Can I use Bakscape on other parts of my body?

When do I need to replace my Precision Shave Head?

Can I use my Bakscape in the shower?

Will shaving make hair grow back faster?

Are your products Vegan Friendly?

General

Can I continue to use my foaming shave soap with my Bakscape?

Do I really need to use Shave Soap?

Whats the deal with this After Balm? Do I need it?

How long does your hair have to be to use Bakscape?

How often do I need to Shave?

How often do I need to use the Trimmer Head?

How long will a single charge last?

How do I order a new Precision Shave Head?

How do I clean my Precision Shave Head?

Using your Bakscape

My Precision Shave Head won't spin

My battery won't hold a charge

My BAK Shaver won't power off

Troubleshooting

How do I assemble my Bakscape?

How to charge your BAK Shaver

Removing your Shave Head

Attaching your Shave Head

Some Assembly Required

Our Product

Am I automatically signed up for a subscription when I order?

How often do I receive my Precision Shave Heads?

Subscriptions

Do you offer refunds?

Warranties

Why hasn't my refund been processed yet?

Refunds and Warranties

I put the wrong Shipping address! How do I change it?

Can I change my order?

How do I cancel my order?

Which payment types do you accept?

What is Sezzle?

Ordering

International Shipping